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Posts from: Chief of Staff

One of the big lies about big data

I’m excited to attend the upcoming day-long New Frontiers and Opportunities in Customer Analytics workshop in Seattle (#wcaiconf), presented by the Wharton Customer Analytics Initiative (WCAI). Why? In part, because data analytics is central to the role chiefs of staff play in queuing up decisions for their principal executive and leadership teams (see my previous […]

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As virtual assistants become all the rage, should human chiefs of staff be worried for their jobs?

I saw a question on Quora.com recently about the best virtual assistant programs, such as HeyEdgar.com. Naturally, it made me think, as virtual assistants become more and more popular, will it be very long before the tasks that I performed as a chief of staff can be “outsourced” to a machine? Just how smart are […]

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Have You Forgotten to Eat at The Table You Set? Why Negotiation Matters in Your Day-to-Day Work

What if your inability to persuade and influence the right people led to a crisis that resulted in thousands of sick kids and in deaths that were thought to be linked to that crisis? In our chief of staff peer group meetings this summer, I have been asking participants to read this article on how […]

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How chiefs of staff help companies do “big data” right

I recently had the privilege of hearing a terrific presentation about “big data,” by Michael Kauffman of BigNimble, in a room of Seattle-area business leaders. In addition to making many excellent points about how data get used and how more and more companies are starting to adopt sensible approaches to using data in new ways, […]

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